ShareThis Page
Business Briefs

Spirit staff at Unity airport earns award from airline

Jeff Himler
| Wednesday, Feb. 7, 2018, 3:18 p.m.
A passenger waits next to a Spirit Airlines check-in counter at Arnold Palmer Regional Airport on Wednesday, Aug. 12, 2015, in Unity .
Steph Chambers | Trib Total Media
A passenger waits next to a Spirit Airlines check-in counter at Arnold Palmer Regional Airport on Wednesday, Aug. 12, 2015, in Unity .

Spirit Airlines staff at Arnold Palmer Regional Airport have earned the airline's Station of the Year award for efficiency and customer service.

The award, presented Tuesday at the Unity airport, recognized the workers for achieving the “highest operational metrics” among locations where Spirit has five or less flights per day, according to Stephen Schuler, communications director for the airline.

The award is based on such measures as on-time performance, bags arriving with passengers, expediting aircraft turns and lowest customer complaints, he explained.

Schuler declined to disclose details of the Spirit team's performance at the Unity airport.

Of 352 Spirit flights headed from the Arnold Palmer airport to Fort Lauderdale, 17.3 percent were late, according to U.S. Department of Transportation statistics for the year ending November 2017. Among those 61 late flights, the average departure delay was 63.78 minutes.

Spirit, which is the sole carrier serving the Unity airport, operates more than 450 daily flights to destinations in the United States, Latin America and the Caribbean.

Jeff Himler is a Tribune-Review staff writer. Reach him at 724-836-6622, jhimler@tribweb.com or via Twitter @jhimler_news.

TribLIVE commenting policy

You are solely responsible for your comments and by using TribLive.com you agree to our Terms of Service.

We moderate comments. Our goal is to provide substantive commentary for a general readership. By screening submissions, we provide a space where readers can share intelligent and informed commentary that enhances the quality of our news and information.

While most comments will be posted if they are on-topic and not abusive, moderating decisions are subjective. We will make them as carefully and consistently as we can. Because of the volume of reader comments, we cannot review individual moderation decisions with readers.

We value thoughtful comments representing a range of views that make their point quickly and politely. We make an effort to protect discussions from repeated comments either by the same reader or different readers

We follow the same standards for taste as the daily newspaper. A few things we won't tolerate: personal attacks, obscenity, vulgarity, profanity (including expletives and letters followed by dashes), commercial promotion, impersonations, incoherence, proselytizing and SHOUTING. Don't include URLs to Web sites.

We do not edit comments. They are either approved or deleted. We reserve the right to edit a comment that is quoted or excerpted in an article. In this case, we may fix spelling and punctuation.

We welcome strong opinions and criticism of our work, but we don't want comments to become bogged down with discussions of our policies and we will moderate accordingly.

We appreciate it when readers and people quoted in articles or blog posts point out errors of fact or emphasis and will investigate all assertions. But these suggestions should be sent via e-mail. To avoid distracting other readers, we won't publish comments that suggest a correction. Instead, corrections will be made in a blog post or in an article.

click me