| Business

Larger text Larger text Smaller text Smaller text | Order Photo Reprints

Wendy's fastest, Burger King least precise among drive-thrus

Email Newsletters

Sign up for one of our email newsletters.

On the Grid

From the shale fields to the cooling towers, Trib Total Media covers the energy industry in Western Pennsylvania and beyond. For the latest news and views on gas, coal, electricity and more, check out On the Grid today.

Daily Photo Galleries

By Tiffany Hsu
Saturday, Oct. 13, 2012, 12:01 a.m.

In less time than it takes some computers to power up, Wendy's can get a customer in and out of its drive-thru.

The fast food chain needed 129.75 seconds to clear a car through its queue last year — 16 seconds better than 2010, and faster than any other major chain, according to an annual report from QSR Magazine.

Chick-fil-A takes slightly longer — 190.06 seconds, or just over 3 minutes — to do the same. But the chicken company has the best accuracy ratings, getting 92.4 percent of drive-thru orders correct.

Less impressive: Burger King, which requires 201.33 seconds to serve car-bound customers and has the worst precision record. The chain correctly delivers 83 percent of its drive-thru orders, down 6.7 percentage points from 2010.

Subscribe today! Click here for our subscription offers.



Show commenting policy

Most-Read Stories

  1. McIntyre students hope Buddy Bench is beneficial to all
  2. Pitt’s Dixon monitoring minutes
  3. Tomlin: Steelers as healthy as can be expected at this point in season
  4. Open records office orders Mt. Lebanon to release deer cull emails
  5. Philippines reappraises hoard of Marcos jewelry
  6. Bowl destination is at stake for Pitt football in regular-season finale
  7. Vatican puts 5 on trial for leaks
  8. Stocks shake off Middle East tensions, drop in consumer confidence
  9. Steelers not giving up on wresting AFC North from Bengals
  10. New North Shore parking garage plan moves forward
  11. Rookie linebacker Chickillo adjusting to role with Steelers