TribLIVE

| Business


 
Larger text Larger text Smaller text Smaller text | Order Photo Reprints

Wendy's fastest, Burger King least precise among drive-thrus

On the Grid

From the shale fields to the cooling towers, Trib Total Media covers the energy industry in Western Pennsylvania and beyond. For the latest news and views on gas, coal, electricity and more, check out On the Grid today.

Daily Photo Galleries

By Tiffany Hsu
Saturday, Oct. 13, 2012, 12:01 a.m.
 

In less time than it takes some computers to power up, Wendy's can get a customer in and out of its drive-thru.

The fast food chain needed 129.75 seconds to clear a car through its queue last year — 16 seconds better than 2010, and faster than any other major chain, according to an annual report from QSR Magazine.

Chick-fil-A takes slightly longer — 190.06 seconds, or just over 3 minutes — to do the same. But the chicken company has the best accuracy ratings, getting 92.4 percent of drive-thru orders correct.

Less impressive: Burger King, which requires 201.33 seconds to serve car-bound customers and has the worst precision record. The chain correctly delivers 83 percent of its drive-thru orders, down 6.7 percentage points from 2010.

 

 
 


Show commenting policy

Most-Read Stories

  1. Pirates must weigh risk, reward in attempt to sign Martin
  2. Penguins rebound with shutout of Predators
  3. Steelers notebook: Ex-Steeler Sanders living up to his word
  4. Penn State succumbs to No. 13 Ohio State in double overtime
  5. For Luck family, a father-son success story
  6. CDC’s misinformation spreads faster than Ebola virus
  7. Inappropriate dress wears thin in schools, courts, jails, elsewhere
  8. Pittsburgh Mills mall stability questioned
  9. Penguins’ Crosby OK with Neal comments about trade
  10. Starkey: Chryst missed his only shot
  11. Syrian border town emerges as pivot point in Islamic State fight
Subscribe today! Click here for our subscription offers.