TribLIVE

| Business


 
Larger text Larger text Smaller text Smaller text | Order Photo Reprints

Dude, Where's my refund? IRS website overrun

About The Tribune-Review
The Tribune-Review can be reached via e-mail or at 412-321-6460.
Contact Us | Video | Photo Reprints

Daily Photo Galleries


By The Associated Press

Published: Friday, Feb. 15, 2013, 12:01 a.m.

The Internal Revenue Service has a message for taxpayers eager to learn the status of their tax refund: Please don't check the IRS website every five minutes — once a day is enough.

The IRS says its “Where's my refund?” website and smartphone app are being overwhelmed by eager taxpayers. The agency says its systems are only updated once a day, usually overnight, and the same information is available on the website, the IRS2go smartphone app and IRS toll-free phone lines.

The IRS provides three updates: when the tax return is received, when the refund is approved and when the refund is sent. To avoid delays, the agency says the best time to check on refunds is evenings and weekends.

“I think what we're seeing is just part of the natural evolution in the refund process,” said IRS spokesman Terry Lemons. “Twenty-five years ago, you desperately checked the mailbox every day.”

 

 
 


Show commenting policy

Most-Read Stories

  1. Penguins insider: Malkin found confidence in Game 3
  2. Switch in pairings helps Penguins defensemen find groove in Game 3
  3. Maatta not a top rookie finalist
  4. Former PPG executive indicted in fatal N.H. crash
  5. Kovacevic: No science to solving power play
  6. Wilkinsburg woman, 24, dies in crash
  7. SCI-Pittsburgh inmate taken to AGH after ‘severe beating’
  8. Heyl: Even crooks know UPMC’s full of it
  9. Alaska’s Iditarod Trail challenges Unity couple
  10. Eddie Merlot’s steakhouse attracts with menu, wines, decor
  11. Pennsylvania Gov. Corbett wants candidate Wolf to release tax records
Subscribe today! Click here for our subscription offers.