Dude, Where's my refund? IRS website overrun
By The Associated Press
Published: Friday, Feb. 15, 2013, 12:01 a.m.
The Internal Revenue Service has a message for taxpayers eager to learn the status of their tax refund: Please don't check the IRS website every five minutes — once a day is enough.
The IRS says its “Where's my refund?” website and smartphone app are being overwhelmed by eager taxpayers. The agency says its systems are only updated once a day, usually overnight, and the same information is available on the website, the IRS2go smartphone app and IRS toll-free phone lines.
The IRS provides three updates: when the tax return is received, when the refund is approved and when the refund is sent. To avoid delays, the agency says the best time to check on refunds is evenings and weekends.
“I think what we're seeing is just part of the natural evolution in the refund process,” said IRS spokesman Terry Lemons. “Twenty-five years ago, you desperately checked the mailbox every day.”
Show commenting policy
TribLive commenting policy
You are solely responsible for your comments and by using TribLive.com you agree to our Terms of Service.
We moderate comments. Our goal is to provide substantive commentary for a general readership. By screening submissions, we provide a space where readers can share intelligent and informed commentary that enhances the quality of our news and information.
While most comments will be posted if they are on-topic and not abusive, moderating decisions are subjective. We will make them as carefully and consistently as we can. Because of the volume of reader comments, we cannot review individual moderation decisions with readers.
We value thoughtful comments representing a range of views that make their point quickly and politely. We make an effort to protect discussions from repeated comments either by the same reader or different readers.
We follow the same standards for taste as the daily newspaper. A few things we won't tolerate: personal attacks, obscenity, vulgarity, profanity (including expletives and letters followed by dashes), commercial promotion, impersonations, incoherence, proselytizing and SHOUTING. Don't include URLs to Web sites.
We do not edit comments. They are either approved or deleted. We reserve the right to edit a comment that is quoted or excerpted in an article. In this case, we may fix spelling and punctuation.
We welcome strong opinions and criticism of our work, but we don't want comments to become bogged down with discussions of our policies and we will moderate accordingly.
We appreciate it when readers and people quoted in articles or blog posts point out errors of fact or emphasis and will investigate all assertions. But these suggestions should be sent via e-mail. To avoid distracting other readers, we won't publish comments that suggest a correction. Instead, corrections will be made in a blog post or in an article.
- Penguins insider: Malkin found confidence in Game 3
- Switch in pairings helps Penguins defensemen find groove in Game 3
- Maatta not a top rookie finalist
- Former PPG executive indicted in fatal N.H. crash
- Kovacevic: No science to solving power play
- Wilkinsburg woman, 24, dies in crash
- SCI-Pittsburgh inmate taken to AGH after ‘severe beating’
- Heyl: Even crooks know UPMC’s full of it
- Alaska’s Iditarod Trail challenges Unity couple
- Eddie Merlot’s steakhouse attracts with menu, wines, decor
- Pennsylvania Gov. Corbett wants candidate Wolf to release tax records