PNC Bank reports more online problems for customers
By Alex Nixon
Published: Thursday, Dec. 20, 2012, 11:28 a.m.
Some PNC Bank customers had trouble accessing their online accounts as the bank on Thursday tried to fight off a cyberattack for the second week in a row.
PNC, the largest bank in Pennsylvania, told customers through its Facebook and Twitter pages that they “may experience slowness or a delay accessing our systems at this time.”
“As of 8:00 a.m. ET this morning, PNC systems began experiencing a high volume of Internet traffic consistent with recent threats against U.S. banks,” the bank posted. “Access may be intermittent throughout the day, so we recommend that you continue to attempt to connect. We sincerely apologize for this inconvenience. Please be assured that the security of your accounts and restoring full access are our top priority.”
On several days last week, PNC experienced intermittent problems with its banking website because of high volumes of traffic, which is associated with a denial-of-service attack.
A computer hacking group on Dec. 10 posted a warning to an Internet message board saying that it planned to start a second round of cyberattacks on large U.S. banks.
On Wednesday, Wells Fargo's website was inundated with traffic, making it difficult for customers of the nation's fourth-largest bank to access their online accounts, American Banker reported.
In late September, the same computer hacking group claimed responsibility for cyberattacks on many U.S. banks, including PNC. The Downtown-based bank saw its website crippled for two days in the attacks.
Alex Nixon is a staff writer for Trib Total Media. He can be reached at 412-320-7928 or email@example.com.
Show commenting policy
TribLive commenting policy
You are solely responsible for your comments and by using TribLive.com you agree to our Terms of Service.
We moderate comments. Our goal is to provide substantive commentary for a general readership. By screening submissions, we provide a space where readers can share intelligent and informed commentary that enhances the quality of our news and information.
While most comments will be posted if they are on-topic and not abusive, moderating decisions are subjective. We will make them as carefully and consistently as we can. Because of the volume of reader comments, we cannot review individual moderation decisions with readers.
We value thoughtful comments representing a range of views that make their point quickly and politely. We make an effort to protect discussions from repeated comments either by the same reader or different readers.
We follow the same standards for taste as the daily newspaper. A few things we won't tolerate: personal attacks, obscenity, vulgarity, profanity (including expletives and letters followed by dashes), commercial promotion, impersonations, incoherence, proselytizing and SHOUTING. Don't include URLs to Web sites.
We do not edit comments. They are either approved or deleted. We reserve the right to edit a comment that is quoted or excerpted in an article. In this case, we may fix spelling and punctuation.
We welcome strong opinions and criticism of our work, but we don't want comments to become bogged down with discussions of our policies and we will moderate accordingly.
We appreciate it when readers and people quoted in articles or blog posts point out errors of fact or emphasis and will investigate all assertions. But these suggestions should be sent via e-mail. To avoid distracting other readers, we won't publish comments that suggest a correction. Instead, corrections will be made in a blog post or in an article.
- Minorities crucial to filling Marcellus shale gas drilling jobs
- Regular IRA or Roth? Pick either
- Achieving proper credit balance
- CVS suit could be test case
- Municipal bonds do another about-face
- ‘Boomerang’ buyers get another chance at homeownership
- Diaper makers do due diligence
- Harsh winter sets back Western Pa. maple harvest
- PNC info sought in fraud investigation
- Prepaid cards start to elbow aside bank accounts
- Real estate goes techno