TribLIVE

| Business


 
Larger text Larger text Smaller text Smaller text | Order Photo Reprints

PNC Bank reports more online problems for customers

PNC Financial Services Group disclosed plans on Tuesday to close about 200 retail branches this year as part of a plan to cut expenses by $700 million in a tough operating environment for banks. File photo

On the Grid

From the shale fields to the cooling towers, Trib Total Media covers the energy industry in Western Pennsylvania and beyond. For the latest news and views on gas, coal, electricity and more, check out On the Grid today.

Thursday, Dec. 20, 2012, 11:28 a.m.
 

Some PNC Bank customers had trouble accessing their online accounts as the bank on Thursday tried to fight off a cyberattack for the second week in a row.

PNC, the largest bank in Pennsylvania, told customers through its Facebook and Twitter pages that they “may experience slowness or a delay accessing our systems at this time.”

“As of 8:00 a.m. ET this morning, PNC systems began experiencing a high volume of Internet traffic consistent with recent threats against U.S. banks,” the bank posted. “Access may be intermittent throughout the day, so we recommend that you continue to attempt to connect. We sincerely apologize for this inconvenience. Please be assured that the security of your accounts and restoring full access are our top priority.”

On several days last week, PNC experienced intermittent problems with its banking website because of high volumes of traffic, which is associated with a denial-of-service attack.

A computer hacking group on Dec. 10 posted a warning to an Internet message board saying that it planned to start a second round of cyberattacks on large U.S. banks.

On Wednesday, Wells Fargo's website was inundated with traffic, making it difficult for customers of the nation's fourth-largest bank to access their online accounts, American Banker reported.

In late September, the same computer hacking group claimed responsibility for cyberattacks on many U.S. banks, including PNC. The Downtown-based bank saw its website crippled for two days in the attacks.

Alex Nixon is a staff writer for Trib Total Media. He can be reached at 412-320-7928 or anixon@tribweb.com.

Add Alex Nixon to your Google+ circles.

 

 

 
 


Show commenting policy

Most-Read Business Headlines

  1. Consol Energy cutting retiree health benefits, phasing out pension
  2. Highmark to increase premiums, limit access to health care in new plans
  3. Coca-Cola shaves incentives for executives
  4. Oil, gas industry boom leads to expansion of laws in Pennsylvania
  5. Hospitals, doctors in Pa. received $32M in 5 months from drug, medical device companies
  6. Roundup: Pittsburgh Corning plan confirmed; II-VI reorganizes segments; more
  7. Google Pittsburgh instrumental in fight against hackers, co-directors say
  8. EPA says greenhouse gas releases from wells, pipelines decline
  9. Canadian company wins bid for casino
  10. New models, China sales key to GM’s future, Barra tells investors
  11. Bond experts fear inevitable sell-off
Subscribe today! Click here for our subscription offers.