Share This Page

Subway 'crisis': Is footlong sub really 11 inches?

| Friday, Jan. 18, 2013, 12:01 a.m.

What's in an inch? Apparently, enough missing meat, cheese and tomatoes to cause an uproar.

Subway, the world's largest fast food chain with 37,000 locations, is facing criticism since an Australian man posted a picture on the company's Facebook page of one of its famous footlong sandwiches next to a tape measure that seems to show it's just 11 inches.

More than 100,000 people have “liked” or commented on the photo, which has the caption “Subway pls respond.” Lookalike pictures have popped up elsewhere on Facebook.

By Thursday afternoon, the picture was no longer visible on Subway's Facebook page, which has 19.8 million fans. A spokesman for Subway, based in Milford, Conn., said the length of its sandwiches can vary slightly when its bread, which is baked at each Subway location, is not made to the chain's exact specifications.

“We are reinforcing our policies and procedures in an effort to ensure our offerings are always consistent,” Subway said in an e-mailed statement.

TribLIVE commenting policy

You are solely responsible for your comments and by using TribLive.com you agree to our Terms of Service.

We moderate comments. Our goal is to provide substantive commentary for a general readership. By screening submissions, we provide a space where readers can share intelligent and informed commentary that enhances the quality of our news and information.

While most comments will be posted if they are on-topic and not abusive, moderating decisions are subjective. We will make them as carefully and consistently as we can. Because of the volume of reader comments, we cannot review individual moderation decisions with readers.

We value thoughtful comments representing a range of views that make their point quickly and politely. We make an effort to protect discussions from repeated comments either by the same reader or different readers

We follow the same standards for taste as the daily newspaper. A few things we won't tolerate: personal attacks, obscenity, vulgarity, profanity (including expletives and letters followed by dashes), commercial promotion, impersonations, incoherence, proselytizing and SHOUTING. Don't include URLs to Web sites.

We do not edit comments. They are either approved or deleted. We reserve the right to edit a comment that is quoted or excerpted in an article. In this case, we may fix spelling and punctuation.

We welcome strong opinions and criticism of our work, but we don't want comments to become bogged down with discussions of our policies and we will moderate accordingly.

We appreciate it when readers and people quoted in articles or blog posts point out errors of fact or emphasis and will investigate all assertions. But these suggestions should be sent via e-mail. To avoid distracting other readers, we won't publish comments that suggest a correction. Instead, corrections will be made in a blog post or in an article.