TribLIVE

| Business


 
Larger text Larger text Smaller text Smaller text | Order Photo Reprints

Consumer Reports: Sprint is the worst wireless carrier

By The Los Angeles Times
Friday, Nov. 22, 2013, 9:27 p.m.
 

Sprint has landed at the bottom of Consumer Reports' annual ranking of cellphone service providers, dropping from the No. 2 spot last year.

Sprint this year received “dismal marks” for value, voice, text and 4G reliability, according to the report, which is based on a survey of 58,399 subscribers.

Verizon was once again the top major carrier, receiving high scores for data service and “some aspects of customer support.”

The overall leader on the Consumer Reports cell service satisfaction list was little known Consumer Cellular.

 

 
 


Show commenting policy

Most-Read Business Headlines

  1. Pa. unemployment rate rises to 5.8 percent
  2. Range Resources to pay $4.15M fine, close old gas drilling impoundments
  3. Chevron gets first OK from Pa. sustainable drilling group
  4. Bayer to spin off plastics unit as separate company; employment to remain stable
  5. Consol, Noble expect at least $325 million from partnership’s IPO
  6. Five things you should know about Alibaba’s leadership
  7. Post-IPO, Alibaba plans global expansion
  8. Home construction plunges more than 14% in August
  9. Brighter economy drives up holiday hiring plans
  10. Net worth in U.S. reaches record high
  11. Tobacco growers forced to find profits as buyout checks end in October
Subscribe today! Click here for our subscription offers.