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Consumer Reports: Sprint is the worst wireless carrier

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By The Los Angeles Times
Friday, Nov. 22, 2013, 9:27 p.m.
 

Sprint has landed at the bottom of Consumer Reports' annual ranking of cellphone service providers, dropping from the No. 2 spot last year.

Sprint this year received “dismal marks” for value, voice, text and 4G reliability, according to the report, which is based on a survey of 58,399 subscribers.

Verizon was once again the top major carrier, receiving high scores for data service and “some aspects of customer support.”

The overall leader on the Consumer Reports cell service satisfaction list was little known Consumer Cellular.

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