General Mills abandons updated policy on disputes
General Mills Inc., maker of Cheerios and other grocery staples, has reversed a recent change to its online legal policy because of an outcry by consumers.
The policy had been updated last week to include terms under which any dispute with the company would have to be decided through arbitration. Critics said the terms could cost consumers their right to sue in court if they “liked” General Mills' social media pages, downloaded coupons from its website or entered any company-sponsored contests.
Media reports on the policy set off a consumer outcry on social media, leading to the reversal on Saturday.
Show commenting policy
TribLive commenting policy
You are solely responsible for your comments and by using TribLive.com you agree to our Terms of Service.
We moderate comments. Our goal is to provide substantive commentary for a general readership. By screening submissions, we provide a space where readers can share intelligent and informed commentary that enhances the quality of our news and information.
While most comments will be posted if they are on-topic and not abusive, moderating decisions are subjective. We will make them as carefully and consistently as we can. Because of the volume of reader comments, we cannot review individual moderation decisions with readers.
We value thoughtful comments representing a range of views that make their point quickly and politely. We make an effort to protect discussions from repeated comments either by the same reader or different readers.
We follow the same standards for taste as the daily newspaper. A few things we won't tolerate: personal attacks, obscenity, vulgarity, profanity (including expletives and letters followed by dashes), commercial promotion, impersonations, incoherence, proselytizing and SHOUTING. Don't include URLs to Web sites.
We do not edit comments. They are either approved or deleted. We reserve the right to edit a comment that is quoted or excerpted in an article. In this case, we may fix spelling and punctuation.
We welcome strong opinions and criticism of our work, but we don't want comments to become bogged down with discussions of our policies and we will moderate accordingly.
We appreciate it when readers and people quoted in articles or blog posts point out errors of fact or emphasis and will investigate all assertions. But these suggestions should be sent via e-mail. To avoid distracting other readers, we won't publish comments that suggest a correction. Instead, corrections will be made in a blog post or in an article.
- Earlier openings make Black Friday shopping easier for bargain-hunters
- October mine inspections result in 127 citations
- Company seeks to reopen coal mine in Nottingham, Washington County
- Florida roommates find a career in playing video games on web channel Twitch
- Retailers court web customers with free shipping
- Holiday shoppers expected to spend conservatively
- Buyer’s remorse: Most mergers don’t work out for acquiring company
- Amusement parks fight off home entertainment threat
- Stock forecast for 2015: milder gains, more bumps
- Iron ore price decline hurts U.S. Steel’s cost advantage over rivals
- Axed contracts push doctors from network, UPMC says