Uber's app now lets you tip your driver in Pittsburgh
Uber drivers in Pittsburgh can now earn a little extra on their trips.
But only if they deserve it.
Uber rolled out tipping in Pittsburgh and other cities Monday.
Riders can add a tip after rating their ride through the app. The app suggests a $1, $2 or $5 tip, but riders can enter a custom amount. Riders have 30 days after their trip to tip their driver.
Riders will need to have the latest version of Uber's app to tip.
Uber said Monday it would match every tip given by riders to drivers Tuesday.
“It's our way of saying thanks, and our way of reminding riders there's a new way to thank their drivers,” the company said in a statement.
Uber announced it would offer riders the ability to tip their drivers in June. The company tested tipping in Seattle, Houston and Minneapolis. Last week, it offered tipping in 121 cities in the United States and Canada before the wider rollout Monday.
In June, Uber announced its 180 Days of Change campaign to kick off six months of improvements for drivers and riders.
“Some changes will be big, some will be small — all will be the changes you've asked for,” said an email sent to Uber drivers Monday. “It starts with tipping, which is now available in the Uber Driver app. Now, riders have the option to recognize your service by adding a tip after their trip.”
The email stated that Uber service fees will never be deducted from tips.
Uber drivers have long asked the company to include the ability to tip in the app. Some riders tip drivers in cash. Some drivers put discreet tip jars in their cup holders.
Lyft has long had a tipping option in its app.
Tipping, of course, is subjective and depends on the service, but the general wisdom appears to be that tips should range from 15 to 30 percent. Tipping won't affect a rider's rating on Uber, the company said. Drivers won't know whether a rider tipped them when they go to rate the person.
It remains to be seen how tipping will work with Uber's fleet of self-driving cars.
How much do you tip a robot?
Aaron Aupperlee is a Tribune-Review staff writer. Reach him at firstname.lastname@example.org, 412-336-8448 or via Twitter @tinynotebook.