Twitter pauses future account verification to fix 'busted' system
Looking to get that little blue check mark next to your Twitter handle?
Be prepared to wait a little longer.
Twitter announced Thursday that it hit the pause button on future verifications as the status has created confusion.
Verification was meant to authenticate identity & voice but it is interpreted as an endorsement or an indicator of importance. We recognize that we have created this confusion and need to resolve it. We have paused all general verifications while we work and will report back soon— Twitter Support (@TwitterSupport) November 9, 2017
Twitter and its verified account policy came under scrutiny this week when it was revealed that Jason Kessler, the organizer of the Unite the Right rally in Charlottesville, Va., where a protester was killed, had a verified account, according to reporting by The Daily Beast .
Twitter CEO Jack Dorsey tweeted that the company is working on a fast fix.
We should've communicated faster on this (yesterday): our agents have been following our verification policy correctly, but we realized some time ago the system is broken and needs to be reconsidered. And we failed by not doing anything about it. Working now to fix faster. https://t.co/wVbfYJntHj— jack (@jack) November 9, 2017
Ed Ho, general manager of Twitter's consumer product, tweeted that the company has known for a while there are problems with its verification program.
We should have stopped the current process at the beginning of the year. We knew it was busted as people confuse ID verification with endorsement. Have to fix the system, pausing until we do. https://t.co/HSLbJOG2AN— Ed Ho (@mrdonut) November 9, 2017
Twitter's support website says that the coveted blue verified badge "lets people know that an account of public interest is authentic."
The page said accounts of public interest may be verified, such as accounts by users in music, acting, fashion, government, politics, religion, journalism, media, sports, business and other areas.
"A verified badge does not imply an endorsement by Twitter," the page states.
Twitter has verified 287,241 accounts, according to its @verified account, which automatically follows all verified accounts.
Aaron Aupperlee is a Tribune-Review staff writer. Reach him at email@example.com, 412-336-8448 or via Twitter @tinynotebook.