McDonald's brings touch-screen ordering to McKnight Road location
"Would you like fries with that?" may soon vanish from the McDonald's lexicon, as touch screen ordering expands at the fast food chain, beginning Sept. 19 in Western Pennsylvania at the 7702 McKnight Road, Pittsburgh site.
Starting at 10 a.m., customers will be able to use digital self-ordering kiosks, letting them choose from standard menu offerings or customize their orders with a press of a finger.
Additional updates include table service, for those who would prefer not to have to juggle a tray laden with food, and new payment options including Apple/Android Pay, according to a release.
The new model is now available in more than 2,600 McDonald's stores globally, company officials say.
"We are grateful for the strong support that McDonald's has always received from our community," says McKnight Road store owner/operator Priscilla Foster in a release.
"That's why we tried to make our restaurant even more comfortable and convenient for all of our guests," she says.
McDonald's officials say the kiosks are not meant to replace employees .
Instead, the new business model will allow staff members to assist those using the kiosks and deliver orders to customers' tables, according to a corporate release.
Mary Pickels is a Tribune-Review staff writer. Reach her at 724-836-5401 or email@example.com or via Twitter @MaryPickels.