How to survive massive flight cancellations
Waves of snowstorms and bitter cold temperatures have caused headaches for hundreds of thousands of fliers whose flights have been canceled. In recent years, airlines have cut the number of flights to ensure that most of their planes depart full. That's been great for their bottom line but leaves very few empty seats to rebook stranded travelers. Passengers are pretty much at the mercy of the airlines.
But there are a few things you can do to improve their odds of getting home quickly:
• If you miss your connection, the airlines will automatically rebook you on the next available flight. However, with flights at near capacity, the next open seat could be several days away.
• If you're unhappy with your rebooked flight, get in line to speak to a customer service representative. But also, pick up the phone and call the airline directly, go onto the airline's website and even consider sending a Tweet. If the phone lines are jammed, try the airline's overseas numbers. You'll pay long-distance rates, but might not have to wait.
• Consider buying a one-day pass to the airline lounge. It's a nice place to relax away from the crowd and there are usually free drinks and light snacks. But the real secret to the lounges is that the airline staffs them with some of its best — and friendliest — ticket agents. The lines inside will be much shorter and these agents are magically able to find empty seats where nobody else can. One-day passes typically cost $50.
• Use apps like HotelTonight and Priceline to find last-minute hotel discounts for that night. Warning: Many of the rooms are non-refundable when booked.
Show commenting policy
TribLive commenting policy
You are solely responsible for your comments and by using TribLive.com you agree to our Terms of Service.
We moderate comments. Our goal is to provide substantive commentary for a general readership. By screening submissions, we provide a space where readers can share intelligent and informed commentary that enhances the quality of our news and information.
While most comments will be posted if they are on-topic and not abusive, moderating decisions are subjective. We will make them as carefully and consistently as we can. Because of the volume of reader comments, we cannot review individual moderation decisions with readers.
We value thoughtful comments representing a range of views that make their point quickly and politely. We make an effort to protect discussions from repeated comments either by the same reader or different readers.
We follow the same standards for taste as the daily newspaper. A few things we won't tolerate: personal attacks, obscenity, vulgarity, profanity (including expletives and letters followed by dashes), commercial promotion, impersonations, incoherence, proselytizing and SHOUTING. Don't include URLs to Web sites.
We do not edit comments. They are either approved or deleted. We reserve the right to edit a comment that is quoted or excerpted in an article. In this case, we may fix spelling and punctuation.
We welcome strong opinions and criticism of our work, but we don't want comments to become bogged down with discussions of our policies and we will moderate accordingly.
We appreciate it when readers and people quoted in articles or blog posts point out errors of fact or emphasis and will investigate all assertions. But these suggestions should be sent via e-mail. To avoid distracting other readers, we won't publish comments that suggest a correction. Instead, corrections will be made in a blog post or in an article.
- Corbett, Wolf resort to sticks, stones to attract attention
- Linebacker Harrison coming along slowly since return to Steelers
- Armstrong in test program using slag on icy roads
- New Kensington to convert tennis courts to dek hockey rink
- Fire at Flight 93 National Memorial hints at struggle to safeguard historic artifacts
- Komen acceptance of drilling-linked money raises ire
- New Haven to host Halloween parade on Tuesday
- Curry Hollow Shopping Center has buyer
- DEP orders cleanup of former Jeannette Glass property to resume
- Recognition key to winning 33rd District
- Cancer-stricken, she chooses to plan her death