Monroeville woman quick to come to defense of man, service dog on flight
Mary Elko Comfort of Monroeville said she forged a friendship with a Long Island man after US Airways would not let him fly with his dog last week.
US Airways sent Comfort a $100 voucher after she walked off a flight from Philadelphia to Long Island in protest, followed by other passengers. Comfort said she spoke her mind to airline employees when they escorted fellow passenger Albert Rizzi off the plane.
US Airways spokesman Andrew Christie said Rizzi disrupted the flight and that he refused to secure his service dog at his feet.
“As a result of his disruptive behavior, the crew returned to the gate and removed Mr. Rizzi and his service dog from the flight,” Christie said in a written statement.
The flight was canceled, US Airways confirmed. Passengers were taken by bus to Long Island.
Comfort said she was seated next to Rizzi and his seeing eye dog, Doxy, on the flight. There was no seat in front of Rizzi, so Comfort said she allowed the dog to lay between her and the seat in front of her. When the dog pushed his body out to rest his head at Rizzi's feet, the flight attendant ordered him to “stow” his dog, Comfort said.
Rizzi said Wednesday he could not keep the dog out of the aisle. Rizzi was escorted off the plane.Meanwhile, he said, Comfort was yelling at US Airways employees.
“You know us from Monroeville, we're not quiet,” Comfort said.
Kyle Lawson is a staff writer for Trib Total Media. He can be reached at 412-856-7400, ext. 8755, or firstname.lastname@example.org.
Show commenting policy
TribLive commenting policy
You are solely responsible for your comments and by using TribLive.com you agree to our Terms of Service.
We moderate comments. Our goal is to provide substantive commentary for a general readership. By screening submissions, we provide a space where readers can share intelligent and informed commentary that enhances the quality of our news and information.
While most comments will be posted if they are on-topic and not abusive, moderating decisions are subjective. We will make them as carefully and consistently as we can. Because of the volume of reader comments, we cannot review individual moderation decisions with readers.
We value thoughtful comments representing a range of views that make their point quickly and politely. We make an effort to protect discussions from repeated comments either by the same reader or different readers.
We follow the same standards for taste as the daily newspaper. A few things we won't tolerate: personal attacks, obscenity, vulgarity, profanity (including expletives and letters followed by dashes), commercial promotion, impersonations, incoherence, proselytizing and SHOUTING. Don't include URLs to Web sites.
We do not edit comments. They are either approved or deleted. We reserve the right to edit a comment that is quoted or excerpted in an article. In this case, we may fix spelling and punctuation.
We welcome strong opinions and criticism of our work, but we don't want comments to become bogged down with discussions of our policies and we will moderate accordingly.
We appreciate it when readers and people quoted in articles or blog posts point out errors of fact or emphasis and will investigate all assertions. But these suggestions should be sent via e-mail. To avoid distracting other readers, we won't publish comments that suggest a correction. Instead, corrections will be made in a blog post or in an article.
- Already social media network CEO, Upper St. Clair senior wired for success
- Parents, students fight for Moon Area child development course
- Bethel Park breaking ground on new fire station
- Mt. Lebanon rejects bids to renovate high school rifle range
- Young Achiever: Troy Ferguson
- Relief ahead for McKnight Road users
- Help on way for bogged-down Moon Area guidance counselors