Liberty homeowner claims damage from water tank project
A Liberty resident said her home has been overhauled since it was damaged by water from a nearby utility storage tank.
Disaster Restoration Services “has been really great,” Marcy Cendroski said, referring to the company sent in by Travelers Insurance after her home was damaged last month.
“They had to tear up the carpeting in the bathroom,” Cendroski said last week. “They had to seal the walls in the bathroom, and they sealed all the walls in the garage and they repaired our retaining wall at the side of our house.”
There have been other repairs and “we haven't seen a bill, which is good,” Cendroski said.
She isn't as pleased with Pennsylvania-American Water Co., maintaining that the utility did not give her or other residents along Jeffrey Drive proper notice about the overhaul of the 560,000-gallon tank.
“On May 17, they started draining the tank,” Cendroski said. “We were notified May 22 with a flier in our door.”
A utility spokeswoman maintained that there was proper notice before contractors began the overhaul that includes sandblasting and repainting the tank — work that followed its draining.
“From my understanding, the contractors began on a Monday,” Josephine Posti said. “The letters were hand delivered the Friday before the contractor began the work.”
She also said she has talked to Solicitor George Gobel, who said at Wednesday's Liberty council meeting that he would file a complaint with the state Public Utility Commission.
“The only concern he has indicated is this one particular customer that our insurance company is dealing with directly,” Posti said.
She said another customer also reported having water come into their property, “and Disaster Restoration Services took care of it.”
Cendroski and her husband Jerry said they spoke at Wednesday's meeting. She said other neighbors were there who did not speak about the water but agreed with what the Cendroskis said.
Marcy Cendroski said on Friday that she had trouble convincing Pennsylvania-American Water of a problem.
“Their call center is in the state of Indiana,” Cendroski said. “When I told them the water was gushing everywhere, she said she did not consider it an emergency because it was a planned procedure and she would not send a crew out.”
An hour later, when Cendroski called again, a crew was sent out.
“They came up and said our swimming pool was leaking and our neighbor's and another neighbor's,” Cendroski said.
Posti said she was not aware of those calls.
Cendroski said she called the utility again the next day “and they said it was definitely from the water tower because when they emptied it, all they did was throw a short fire hose over the hill.”
The Liberty resident suggested a longer hose could have put the water into a culvert “which eventually would flow into the river.” She also said, “We have been advised to get our foundation checked to see if there is damage.”
The restoration work continues at the storage tank. Posti said residents who experience problems during that work can call the water company at 800-565-7292.
Patrick Cloonan is a staff writer for Trib Total Media. He can be reached at 412-664-9161, ext. 1967, or firstname.lastname@example.org.
Show commenting policy
TribLive commenting policy
You are solely responsible for your comments and by using TribLive.com you agree to our Terms of Service.
We moderate comments. Our goal is to provide substantive commentary for a general readership. By screening submissions, we provide a space where readers can share intelligent and informed commentary that enhances the quality of our news and information.
While most comments will be posted if they are on-topic and not abusive, moderating decisions are subjective. We will make them as carefully and consistently as we can. Because of the volume of reader comments, we cannot review individual moderation decisions with readers.
We value thoughtful comments representing a range of views that make their point quickly and politely. We make an effort to protect discussions from repeated comments either by the same reader or different readers.
We follow the same standards for taste as the daily newspaper. A few things we won't tolerate: personal attacks, obscenity, vulgarity, profanity (including expletives and letters followed by dashes), commercial promotion, impersonations, incoherence, proselytizing and SHOUTING. Don't include URLs to Web sites.
We do not edit comments. They are either approved or deleted. We reserve the right to edit a comment that is quoted or excerpted in an article. In this case, we may fix spelling and punctuation.
We welcome strong opinions and criticism of our work, but we don't want comments to become bogged down with discussions of our policies and we will moderate accordingly.
We appreciate it when readers and people quoted in articles or blog posts point out errors of fact or emphasis and will investigate all assertions. But these suggestions should be sent via e-mail. To avoid distracting other readers, we won't publish comments that suggest a correction. Instead, corrections will be made in a blog post or in an article.
Subscribe today! Click here for our subscription offers.