Valley resident new CEO at Jefferson
When Louise Urban was recently named president and CEO of Jefferson Hospital, it was the pinnacle of her 23-year career at the health care system.
It also came as a result of the experiences she has had along the way.
Urban joined Jefferson Hospital as a registered nurse in the intensive care unit in 1991. She has been promoted numerous times, having been an assistant nurse manager and patient care manager in the ICU and director of patient care services.
“Nursing taught me that caring for patients and their families requires a focus on the total experience including quality, safety, compassion and empathy,” Urban said. “This provided me a fundamental understanding of our mission as health care providers and will keep me grounded and focused on keeping the patient at the center of everything we do.”
In 2006, she was promoted to vice president of patient care services and chief nursing officer. She was named senior vice president of hospital operations in 2010 and president and chief operating officer in October 2012.
A graduate of the Western Pennsylvania Hospital School of Nursing, she received a bachelor of science degree in nursing from California University of Pennsylvania and a master of science degree in health service administration from the University of St. Francis.
Urban said her most recent administrative responsibilities gave her a broader knowledge of all of the functions within the organization that compliment and support the services it provides.
Urban said her goal as president will be to oversee the continued growth and success of the hospital.
“My plans are to assure that Jefferson Hospital as part of the Allegheny Health Network continues to meet the needs of the communities we serve by providing outstanding quality and superior customer service at the lowest cost that is close to home,” said the North Belle Vernon resident, who graduated from Belle Vernon Area High school in 1982.
“This is a great time to step into this role because we are expanding and implementing new services at Jefferson. We recently opened our new comprehensive cancer center at Jefferson as well as our new women's center. And in November we will be opening our inpatient labor and delivery unit.”
A groundbreaking ceremony was held June 5 for a $17 million addition to the Bethel Park Health and Wellness Pavilion.
The 35,750-square-foot addition will include a state-of-the-art 18,000-square-foot ambulatory surgery center with three operating rooms and two GI procedure rooms, a medical oncology suite with six treatment chairs, a family practice suite and a physician office. The new facility is scheduled to open in 2015.
“I look forward to continuing to bring new services and programs that will be high quality, accessible and affordable to the many communities we serve,” she said.
On July 10, the Allegheny Health Network Cancer Institute at Jefferson Hospital was opened.
“We recently celebrated the one-year anniversary of our integrated health care system coming together to offer the people of western Pennsylvania a new choice for high quality, innovative, accessible and affordable health care services,” Urban said. “Together with Highmark, we are living up to that promise and have taken tremendous strides in building a health care system that is keenly focused on delivering an exceptional experience to patients at every opportunity.”
Urban said she plans to continue that strategy.
“Our philosophy for how patients can be better served is the commitment we have made to keeping care in the community, whenever possible,” Urban said.
Chris Buckley is a staff writer for Trib Total Media. He can be reached at 724-684-2642 or email@example.com.
Show commenting policy
TribLive commenting policy
You are solely responsible for your comments and by using TribLive.com you agree to our Terms of Service.
We moderate comments. Our goal is to provide substantive commentary for a general readership. By screening submissions, we provide a space where readers can share intelligent and informed commentary that enhances the quality of our news and information.
While most comments will be posted if they are on-topic and not abusive, moderating decisions are subjective. We will make them as carefully and consistently as we can. Because of the volume of reader comments, we cannot review individual moderation decisions with readers.
We value thoughtful comments representing a range of views that make their point quickly and politely. We make an effort to protect discussions from repeated comments either by the same reader or different readers.
We follow the same standards for taste as the daily newspaper. A few things we won't tolerate: personal attacks, obscenity, vulgarity, profanity (including expletives and letters followed by dashes), commercial promotion, impersonations, incoherence, proselytizing and SHOUTING. Don't include URLs to Web sites.
We do not edit comments. They are either approved or deleted. We reserve the right to edit a comment that is quoted or excerpted in an article. In this case, we may fix spelling and punctuation.
We welcome strong opinions and criticism of our work, but we don't want comments to become bogged down with discussions of our policies and we will moderate accordingly.
We appreciate it when readers and people quoted in articles or blog posts point out errors of fact or emphasis and will investigate all assertions. But these suggestions should be sent via e-mail. To avoid distracting other readers, we won't publish comments that suggest a correction. Instead, corrections will be made in a blog post or in an article.
- Holiday movie gives Cal U students get 2 seconds of fame
- Recalling ‘White Friday’ storm that paralyzed Mid-Mon Valley in 1950
- Mon Valley Leathernecks tackle Toys for Tots drive
- Small Business Saturday events grow
- Accounting career adds up for Fallowfield native
- Mon City man arrested for alleged assault
- Holiday shopping season off to early start in Mon Valley
- Holiday spirit alive & well in Mon Valley
- No need to eat alone on Thanksgiving in Mon Valley