Share This Page

Murrysville to switch to 911 dispatch service on Dec. 2

| Wednesday, Nov. 13, 2013, 9:01 p.m.

When Murrysville switches from local dispatchers to county 911 service next month, residents will begin to use the three-digit phone number for emergency service.

But Police Chief Tom Seefeld is reminding residents that they should continue to dial 724-327-2111 for emergencies until the police force goes on line with county 911 on Dec. 2.

Starting then, the Westmoreland County Department of Public Safety will handle dispatch service.

Although local residents should dial 911 for emergencies after that point, the old number will remain available for use for six months.

The old number will forward calls to county dispatchers.

Examples of emergency calls are reports of a crime that has or is being committed, a traffic crash, a domestic-violence incident or a life-threatening situation, Seefeld said.

Nonemergency calls — such as requests for directions, reporting a lost dog or requests for information about a municipal event — should be directed to 724-327-2100 now and after the dispatching change.

Callers should follow the phone prompts to speak to a police administrative assistant or to connect with an officer's extension.

The police department's administrative assistants work Monday through Friday from 6 a.m. to midnight. People can visit the station during those hours for copies of reports, general inquiries or to meet with an officer.

During off-hours, those who come to the station needing to contact 911 can use the red phone on the exterior of the building and follow the posted instructions listed next to the phone.

For questions or concerns about the dispatch switch, residents can call Seefeld at 724-327-2100, ext. 205, or Capt. Rob Liermann, ext. 204.

— Staff report

TribLIVE commenting policy

You are solely responsible for your comments and by using TribLive.com you agree to our Terms of Service.

We moderate comments. Our goal is to provide substantive commentary for a general readership. By screening submissions, we provide a space where readers can share intelligent and informed commentary that enhances the quality of our news and information.

While most comments will be posted if they are on-topic and not abusive, moderating decisions are subjective. We will make them as carefully and consistently as we can. Because of the volume of reader comments, we cannot review individual moderation decisions with readers.

We value thoughtful comments representing a range of views that make their point quickly and politely. We make an effort to protect discussions from repeated comments either by the same reader or different readers

We follow the same standards for taste as the daily newspaper. A few things we won't tolerate: personal attacks, obscenity, vulgarity, profanity (including expletives and letters followed by dashes), commercial promotion, impersonations, incoherence, proselytizing and SHOUTING. Don't include URLs to Web sites.

We do not edit comments. They are either approved or deleted. We reserve the right to edit a comment that is quoted or excerpted in an article. In this case, we may fix spelling and punctuation.

We welcome strong opinions and criticism of our work, but we don't want comments to become bogged down with discussions of our policies and we will moderate accordingly.

We appreciate it when readers and people quoted in articles or blog posts point out errors of fact or emphasis and will investigate all assertions. But these suggestions should be sent via e-mail. To avoid distracting other readers, we won't publish comments that suggest a correction. Instead, corrections will be made in a blog post or in an article.