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Scottdale library schedules marketplace navigator

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Wednesday, March 19, 2014, 9:00 p.m.

Signing up for health care coverage can be a difficult and arduous process.

Some help is on the way at the Scottdale Public Library.

Jennifer Grybosky, a marketplace navigator, will be at the library from 9:30 a.m. until 5:30 p.m. March 24 to lend a helping hand.

“I've had so many people coming in and asking our staff for help in the computers to enroll in the program,” explained Patti Miller, library director. “We're happy to help you get on the computer, but we can't lead you through this process.”

The open enrollment period ends March 31 and those who don't have health insurance coverage will have to pay a tax penalty.

Marketplace navigators helps consumers prepare applications to establish eligibility and enroll in coverage, and potentially qualify for an insurance affordability program. They also provide outreach and education to raise awareness about the marketplace.

Miller said Grybosky had a similar session at the Adams Library in Latrobe and many people attended.

“She was bombarded,” Miller said. “She'll be here the week before the deadline, because she said sometimes it's actually a more-than-one-day process. She wanted to have time for them in case things didn't go completely through on that date.”

Tracy Trotter, director of the Adams Library, said the event at her library was so well-received another was scheduled for this past Monday.

“It was fantastic,” Trotter said. “We basically had her from the time we opened until the time we closed and she had a co-worker with her. The response was so big, they added a second person. There were one-on one conversations with individual people through the day. We did have as much as they could squeeze in. People were booked solid the whole day.”

There is no fee charged for those interested in taking Grybosky up on these services. To reserve a spot, call 855-274-5626. Walk-ins will be seen depending on availability of the navigator.

“They do want you to call and reserve a spot,” Miller said. “If she has more (people than she feels she can handle that day), she's going to add a day. If you're intimidated by trying to do this....Come in and let someone help you.”

Paul Paterra is a staff editor for Trib Total Media. He can be reached at 724-887-6101 or

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