Seniors, advocates uneasy about Social Security switch
A years-long public education campaign hasn't eased the dread among some seniors about Friday's deadline for Social Security checks to go paperless.
The Treasury Department issues more than 165,000 paper checks among the 3 million Social Security and Supplemental Security Income payments made in Pennsylvania each month, records show. The department estimates the switch to electronic payments will save more than $1.9 million a year in the state and $1 billion nationwide in the next 10 years.
Social Security will pay benefits electronically through direct deposit into bank or credit union accounts, or credit a debit-like card called Direct Express Debit MasterCard.
Advocates for seniors are concerned about people who don't have bank accounts or who haven't gotten the word.
“I think this is going to be a train wreck,” said Debbie McCarthy-Arnone, president of Mars Chapter 3359 of the AARP.
Nationwide, about 4.25 million Social Security and SSI recipients go to their mailboxes each month for checks. Fayette, Allegheny and Westmoreland counties landed among the 10 top Pennsylvania counties for people receiving paper checks.
Seniors “remember when the banks failed. ... They went hungry,” said William Donnelly, 78, of West Mifflin, second vice president of Clairton Area Chapter No. 1612 of AARP, who gets his Social Security benefits through direct deposit. “You can't blame them.”
The Treasury sent notices with monthly checks about payments going paperless, but it took a letter in a newspaper advice column to reach one group of seniors.
Until that happened, “we hadn't heard anything,” said McCarthy-Arnone, who at age 56 doesn't yet receive Social Security benefits but receives SSI electronically for a disability.
She said many members of the AARP chapter don't have bank accounts or computers.
“These are people who have always just taken their check to the bank downtown, where everybody knows everybody,” McCarthy-Arnone, said. “Some are well over 90.”
Few to be exempt
The Treasury has little wiggle room in its rule.
A small portion of people will continue to receive paper checks — those born before May 1, 1921, the mentally impaired and those living in remote geographic areas. The Treasury will grant hardship waivers to people 90 and older who don't have direct deposit.
However, waivers will be “extreme, rare circumstances,” the department says.
If people without waivers don't switch, “they'll be hearing from Treasury in a more personal way,” said Walt Henderson, the Treasury official responsible for implementing the paperless initiative.
“Treasury will be in touch with them to inform them about their options for complying with the law,” he said. “No one's payment will be interrupted. They will still get a paper check.”
A computer is not required to receive benefit payments by direct deposit or the Direct Express card, Henderson said.
Data from the Treasury Department show 94 percent of federal benefits are paid electronically.
AARP in Pennsylvania supports the switch to increase efficiency, reduce fraud and abuse, and save money, spokesman Steve Gardner said.
The Treasury Department and the Federal Reserve Bank began an education campaign in 2005 to urge seniors and others to switch to direct deposit. Treasury ramped up the effort two years ago to end paper checks.
The Area Agency on Aging serving Cameron, Elk and McKean counties conducted an extensive blitz through its newsletter and 13 senior centers to spread the word about the switch, executive director Bill Orzechowski said.
“The word is out there; will they listen?” said Orzechowski, who concedes the campaign might not have reached every senior in rural counties.
Craig Smith is a staff writer for Trib Total Media. He can be reached at 412-380-5646 or email@example.com.
Show commenting policy
TribLive commenting policy
You are solely responsible for your comments and by using TribLive.com you agree to our Terms of Service.
We moderate comments. Our goal is to provide substantive commentary for a general readership. By screening submissions, we provide a space where readers can share intelligent and informed commentary that enhances the quality of our news and information.
While most comments will be posted if they are on-topic and not abusive, moderating decisions are subjective. We will make them as carefully and consistently as we can. Because of the volume of reader comments, we cannot review individual moderation decisions with readers.
We value thoughtful comments representing a range of views that make their point quickly and politely. We make an effort to protect discussions from repeated comments either by the same reader or different readers.
We follow the same standards for taste as the daily newspaper. A few things we won't tolerate: personal attacks, obscenity, vulgarity, profanity (including expletives and letters followed by dashes), commercial promotion, impersonations, incoherence, proselytizing and SHOUTING. Don't include URLs to Web sites.
We do not edit comments. They are either approved or deleted. We reserve the right to edit a comment that is quoted or excerpted in an article. In this case, we may fix spelling and punctuation.
We welcome strong opinions and criticism of our work, but we don't want comments to become bogged down with discussions of our policies and we will moderate accordingly.
We appreciate it when readers and people quoted in articles or blog posts point out errors of fact or emphasis and will investigate all assertions. But these suggestions should be sent via e-mail. To avoid distracting other readers, we won't publish comments that suggest a correction. Instead, corrections will be made in a blog post or in an article.
- Wedding aboard Pittsburgh’s Gateway Clipper ends in arrests
- Trac Fabrication all-terrain wheelchairs open world for disabled
- Revenue from special Pennsylvania Monuments license plates to help maintain monuments at Gettysburg
- Pennsylvania amusement ride website leaves readers hanging
- Family of Children’s Hospital transplant baby urges feds to change cochlear implants policy
- Pittsburgh police force’s diversity worsens since ACLU filed discrimination lawsuit in 2012
- TED Talks event to appeal to Pittsburgh millenials
- Allegheny County’s crime lab ranks up there with world’s best
- Monroeville firefighters hope hot photo calendar will help raise money
- Newsmaker: Rebecca Lane
- Trial near for Shaler man paralyzed in Pittsburgh police shooting