TribLIVE

| News


 
Larger text Larger text Smaller text Smaller text | Order Photo Reprints

Newsmaker: Joyce Belli

Newsmaker Joyce Belli. Belli was honored Friday as a quarterly winner in Pittsburgh International Airport’s N.I.C.E. customer service program. An airline passenger who lost his cell phone nominated Belli for the award after she returned the device to him in less than 12 hours.
Monday, April 8, 2013, 12:01 a.m.
 

Noteworthy: Belli was honored Friday as a quarterly winner in Pittsburgh International Airport's N.I.C.E. customer service program. An airline passenger who lost his cell phone nominated Belli because she returned the device to him less than 12 hours later.

Residence: Toronto, Ohio

Family: Husband, Jim; daughters Jessica, 20, and Jenna, 18

Occupation: Southwest Airlines customer service agent at Pittsburgh International

Education: Belli earned a bachelor's degree in sport management from Robert Morris University in Moon and elementary education teaching certification from Franciscan University in Steubenville, Ohio.

Background: She has worked in airline customer service at Pittsburgh International for more than 20 years, first with Continental Airlines and, for the past two years, Southwest.

Quote : “I do go above and beyond to get lost items back to customers, whether it's a cell phone or a small child's stuffed animal. I love getting things back to people.”

Subscribe today! Click here for our subscription offers.

 

 

 


Show commenting policy

Most-Read Allegheny

  1. Commonwealth Court ruling upholds Braddock mayor’s vote
  2. Owner of Penn Hills tombstone business pleads guilty to swindling the bereaved out of $90K
  3. Pgh. International leader strives to inject Pittsburgh flavor into airport
  4. Groups seek $2.5M for North Side’s historic West Park fountain
  5. Friendship mortgage broker sentenced to 20 months in prison for fraud
  6. Shortfalls sabotage promise of union retirees’ pensions
  7. Pa. woman charged with forging docs to claim she was an attorney
  8. Ramp projects across Western Pennsylvania to start this week
  9. Allegheny County to stay open late for property tax discount seekers
  10. Brookline 12-year-old crashes mother’s car
  11. Falling bricks close 2 Squirrel Hill businesses