TribLIVE

| News

 
Larger text Larger text Smaller text Smaller text | Order Photo Reprints

Newsmaker: Joyce Belli

Email Newsletters

Click here to sign up for one of our email newsletters.
Newsmaker Joyce Belli. Belli was honored Friday as a quarterly winner in Pittsburgh International Airport’s N.I.C.E. customer service program. An airline passenger who lost his cell phone nominated Belli for the award after she returned the device to him in less than 12 hours.
Monday, April 8, 2013, 12:01 a.m.
 

Noteworthy: Belli was honored Friday as a quarterly winner in Pittsburgh International Airport's N.I.C.E. customer service program. An airline passenger who lost his cell phone nominated Belli because she returned the device to him less than 12 hours later.

Residence: Toronto, Ohio

Family: Husband, Jim; daughters Jessica, 20, and Jenna, 18

Occupation: Southwest Airlines customer service agent at Pittsburgh International

Education: Belli earned a bachelor's degree in sport management from Robert Morris University in Moon and elementary education teaching certification from Franciscan University in Steubenville, Ohio.

Background: She has worked in airline customer service at Pittsburgh International for more than 20 years, first with Continental Airlines and, for the past two years, Southwest.

Quote : “I do go above and beyond to get lost items back to customers, whether it's a cell phone or a small child's stuffed animal. I love getting things back to people.”

Subscribe today! Click here for our subscription offers.

 

 

 


Show commenting policy

Most-Read Allegheny

  1. County police officer on leave after assault charges filed
  2. Gunfire wounds man near Riverview Park
  3. One person taken to hospital after fire in Scott
  4. Civil War vet gets 21-gun salute
  5. Allegheny County Airport gets FAA grant to trim trees under flight path
  6. Overnight closures, lane restrictions announced for Fort Pitt Tunnel, Parkway West
  7. Pa. trooper jailed in co-worker’s fatal shooting during training class
  8. Flooded out of Big Easy, veterinarian builds new life in Lawrenceville
  9. Teen caught after stolen car crashes in Homewood
  10. Newsmaker: H. Scott Cunningham
  11. Port Authority of Allegheny County eyes $2M in detour costs