State student loan agency to open call center in Green Tree
A state agency that underwrites Pennsylvania's college grant program and keeps tabs on more than $200 billion in student loans nationwide will open a loan service call center in Green Tree later this year.
A spokesman for the Pennsylvania Higher Education Assistance Agency said the call center will employ 150 workers who counsel borrowers on student loan payment plans.
State and county officials will join state Sen. Wayne Fontana, D-Brookline, the agency's vice chairman, at 11 a.m. Friday for the official announcement at 11 Parkway Center in Green Tree, said agency spokesman Keith New.
Fontana said PHEAA, which has offices in Dauphin, Cumberland, Centre and Delaware counties, decided to expand to Western Pennsylvania when it became apparent it would need additional facilities to handle its growing student loan servicing business.
It settled on the Parkway Center facility — located in Fontana's Senate district — having rated various sites in the region on criteria such as access to transportation, parking and distance from major population centers, the senator said.
“It is good news for our region, and it is good news for PHEAA because it shows how well it's been doing,” Fontana said. He said profits from the agency's operations will fund the center.
“There's no state tax money in this,” Fontana said. He said jobs at the center will pay in the range of $11 an hour.
New said the agency is planning a job fair to find new employees.
“It sounds like a big project. We certainly welcome them,” said Green Tree Mayor C.F. Hammer.
PHEAA, a nonprofit founded 50 years ago to issue and insure federally guaranteed student loans for Pennsylvania students, lost a major line of business when the federal government decided in 2009 that the Department of Education would issue student loans. But it rebounded in 2010 when it won a major contract with the federal government to pursue repayment of student debt.
The agency's loan portfolio has grown based on a formula the federal government uses to award additional work to contractors based on their performance, New said.
He said the agency employs nearly 3,000 workers at four sites.
Debra Erdley is a staff writer for Trib Total Media. She can be reached at 412-320-7996 or firstname.lastname@example.org.
Show commenting policy
TribLive commenting policy
You are solely responsible for your comments and by using TribLive.com you agree to our Terms of Service.
We moderate comments. Our goal is to provide substantive commentary for a general readership. By screening submissions, we provide a space where readers can share intelligent and informed commentary that enhances the quality of our news and information.
While most comments will be posted if they are on-topic and not abusive, moderating decisions are subjective. We will make them as carefully and consistently as we can. Because of the volume of reader comments, we cannot review individual moderation decisions with readers.
We value thoughtful comments representing a range of views that make their point quickly and politely. We make an effort to protect discussions from repeated comments either by the same reader or different readers.
We follow the same standards for taste as the daily newspaper. A few things we won't tolerate: personal attacks, obscenity, vulgarity, profanity (including expletives and letters followed by dashes), commercial promotion, impersonations, incoherence, proselytizing and SHOUTING. Don't include URLs to Web sites.
We do not edit comments. They are either approved or deleted. We reserve the right to edit a comment that is quoted or excerpted in an article. In this case, we may fix spelling and punctuation.
We welcome strong opinions and criticism of our work, but we don't want comments to become bogged down with discussions of our policies and we will moderate accordingly.
We appreciate it when readers and people quoted in articles or blog posts point out errors of fact or emphasis and will investigate all assertions. But these suggestions should be sent via e-mail. To avoid distracting other readers, we won't publish comments that suggest a correction. Instead, corrections will be made in a blog post or in an article.
- Fall from Hazelwood roof kills man
- Icy roads, cold causing school delays, wrecks in Western Pa.
- German firm Nextbike to provide first 500 bikes for Pittsburgh sharing program
- With Pittsburgh charges, feds target Uganda-based counterfeiting ring
- Strip District merchants say pay stations will drive out shoppers relying on free spots
- Motivation in slaying of Penn Hills couple remains unclear
- Tax exemptions cost Allegheny County governments $620M, auditor general reports
- Thanks to $75K grant, startup to bring food to underserved in Pittsburgh
- Pittsburgh Public Schools adopts no-tax-increase budget for 2015
- Newsmaker: Gregory Reed
- Portion of Baum Boulevard closed after bricks fall from building