Excela Health to open new Crisis Response Center in Greensburg
People in crisis will have a place to go and get help, if needed, with a new Crisis Response Center that Excela Health will open next month in Greensburg, according to health system officials.
People troubled by financial stress, divorce, mental health or similar issues can get assistance at the center, said Ray Grabowski, director of Excela Behavioral Health Services.
On Friday, officials held an open house at the center, which is across East Pittsburgh Street from Excela's Westmoreland Hospital.
“Different people define ‘crisis' in different ways,” said Grabowski, a psychologist. “This is an opportunity for early intervention. It's an opportunity for someone who might go to the emergency room ... to go here first.”
A two-year Excela study showed its three emergency departments handled most psychiatric emergencies in Westmoreland County, and 60 percent of those people did not need to be admitted to a hospital, Grabowski said.
“That 60 percent is our target population, because we want to make them know we're here,” he said.
The 4,000-square-foot center on the lower level of the Behavioral Health Outpatient building has five interview rooms designed to accommodate people with physical or emotional needs.
The center includes a family conference room wired for the latest communication technology, a gathering space, a redesigned street entry and waiting areas.
Excela officials said they wanted to make the center feel more like a home living room and less like a doctor's sterile examination room.
“It's to be able to establish a sense of personal safety,” Grabowski said. “I can come to a place where I'm welcomed, comfortable and not forced to sit or follow a process. The environment is intended to set that pace.”
Nurses, therapists, behavioral health technicians and peer-support specialists will staff the center around the clock.
They will develop a comprehensive evaluation, assess individuals in psychiatric crisis and discuss programs that offer help.
A person can remain at the center for up to 23 hours, and six people can be served at the same time by staff, Grabowski said.
The center is not “for acutely ill individuals,” he said.
Other Excela staff toured the center last week so they could see how it operates, said Robin Jennings, Excela spokeswoman.
Police, ambulance and other emergency response personnel — those who often see people in crisis first — have been told about the services the center will offer, Excela officials said.
Most health insurance plans cover the services, Grabowski said.
Remodeling and expansion of the center, which is scheduled to open Feb. 11, began in August, funded by a $750,000 federal grant. Excela's behavioral health programs serve more than 5,000 people each year.
Bob Stiles is a staff writer for Trib Total Media. He can be reached at 724-836-6622 or email@example.com.
Show commenting policy
TribLive commenting policy
You are solely responsible for your comments and by using TribLive.com you agree to our Terms of Service.
We moderate comments. Our goal is to provide substantive commentary for a general readership. By screening submissions, we provide a space where readers can share intelligent and informed commentary that enhances the quality of our news and information.
While most comments will be posted if they are on-topic and not abusive, moderating decisions are subjective. We will make them as carefully and consistently as we can. Because of the volume of reader comments, we cannot review individual moderation decisions with readers.
We value thoughtful comments representing a range of views that make their point quickly and politely. We make an effort to protect discussions from repeated comments either by the same reader or different readers.
We follow the same standards for taste as the daily newspaper. A few things we won't tolerate: personal attacks, obscenity, vulgarity, profanity (including expletives and letters followed by dashes), commercial promotion, impersonations, incoherence, proselytizing and SHOUTING. Don't include URLs to Web sites.
We do not edit comments. They are either approved or deleted. We reserve the right to edit a comment that is quoted or excerpted in an article. In this case, we may fix spelling and punctuation.
We welcome strong opinions and criticism of our work, but we don't want comments to become bogged down with discussions of our policies and we will moderate accordingly.
We appreciate it when readers and people quoted in articles or blog posts point out errors of fact or emphasis and will investigate all assertions. But these suggestions should be sent via e-mail. To avoid distracting other readers, we won't publish comments that suggest a correction. Instead, corrections will be made in a blog post or in an article.
- Latrobe woman charged in deadly standoff claims coercion
- Sewickley Township fraud case reopens old wound for New Stanton woman
- Judge OKs Jeannette Glass sale
- Ex-cop from Irwin gets jail for drug sales while posing as officer
- Separate trials sought in fatal Murrysville DUI
- Slide stabilization project delayed in Hempfield
- Fraud case reopens old wound
- Police caution residents after Murrysville vehicle break-ins
- Penn Township man seeking gun permit accused of bringing heroin to courthouse
- Greensburg man sentenced for heroin sales
- Hempfield auto service center fire under investigation