PennDOT, Turnpike care what you think
PennDOT and Pennsylvania Turnpike Commission officials believe they are on the road to enlightenment.
The agencies teamed up for an online survey to gauge how motorists obtain traffic information and how it impacts driving habits. The anonymous questionnaire is available on the PennDOT and Turnpike websites.
I commend their attempt to improve delivery of information. But the department and commission are squandering an opportunity to gain valuable insights into what people think about other aspects of their operations.
The agencies should consider adding questions applicable to all motorists who use the turnpike, and then add region-specific questions regarding state-maintained roads, bridges and tunnels. With a minimum of online tinkering, the survey could be lengthened:
• What aspect of driving the turnpike most appeals to you?
__ Going past the hundreds of obsolete emergency call boxes that can't be used to call anyone.
__ Mounting a new E-ZPass transponder directly below the rearview mirror.
__ The conversational bon mots from toll booth attendants.
__ The service plaza ambience.
• Besides traffic updates and road conditions, what would you like to see displayed on our variable message signs?
__ Sports scores
__ Cute cat videos
__ Award-winning foreign films
• Should service plazasadd bank branches to more easily enable motorists to apply for loans to pay the turnpike's skyrocketing tolls?
__ Heck yes! As long as the banks provide free Steelers-themed rearview mirror accessories with each completed application.
__ No way! That would greatly lessen the likelihood of every service plaza having enough available space to house a Sbarro.
• How have you been impacted by the frequent weekend Squirrel Hill Tunnel closures?
__ Discovered it's possible to get from Downtown Pittsburgh to Swissvale via Erie, but it takes a while.
__ Learned “detour route” and “standstill” can be synonymous.
__ Other than having to get food supplies dropped in by helicopter because my neighborhood is part of the detour and gridlocked during closures, not at all.
• Are you greatly anticipating driving on the reconfigured Route 28 when crews complete the project?
__ No. I've made good friends over the years with flaggers on the project and I'm worried that our Thursday night poker games might not survive when the road work is done.
__ Absolutely. I've made arrangements to have myself cryogenically frozen so I can be reanimated when the work is finished sometime in 2312.
ATTENTION: NEXT SIX QUESTIONS CLOSEDFOR SENTENCE RECONSTRUCTION
DETOUR THROUGH McDONALD'S CUSTOMER SATISFACTION SURVEY ON NEW QUARTER-POUNDER BURGER VARIETIES
STAY IN LANE UNTIL MERGE POINT
Eric Heyl is a Trib Total Media staff writer. Reach him at 412-320-7857 or firstname.lastname@example.org.
Show commenting policy
TribLive commenting policy
You are solely responsible for your comments and by using TribLive.com you agree to our Terms of Service.
We moderate comments. Our goal is to provide substantive commentary for a general readership. By screening submissions, we provide a space where readers can share intelligent and informed commentary that enhances the quality of our news and information.
While most comments will be posted if they are on-topic and not abusive, moderating decisions are subjective. We will make them as carefully and consistently as we can. Because of the volume of reader comments, we cannot review individual moderation decisions with readers.
We value thoughtful comments representing a range of views that make their point quickly and politely. We make an effort to protect discussions from repeated comments either by the same reader or different readers.
We follow the same standards for taste as the daily newspaper. A few things we won't tolerate: personal attacks, obscenity, vulgarity, profanity (including expletives and letters followed by dashes), commercial promotion, impersonations, incoherence, proselytizing and SHOUTING. Don't include URLs to Web sites.
We do not edit comments. They are either approved or deleted. We reserve the right to edit a comment that is quoted or excerpted in an article. In this case, we may fix spelling and punctuation.
We welcome strong opinions and criticism of our work, but we don't want comments to become bogged down with discussions of our policies and we will moderate accordingly.
We appreciate it when readers and people quoted in articles or blog posts point out errors of fact or emphasis and will investigate all assertions. But these suggestions should be sent via e-mail. To avoid distracting other readers, we won't publish comments that suggest a correction. Instead, corrections will be made in a blog post or in an article.
- 4-year-old transplant recipient Angelo Giorno from Derry on life support, family says
- Bubble players get last chance to impress Steelers
- Brady free to play after judge rules against NFL in ‘Deflategate’
- Asking price for Penguins franchise said to be at a record $750M
- Steelers accomplish mission to get younger, faster on defense
- Fifth Third Bank selling Pittsburgh branches to First National
- 2 arrested after Jeannette raid turns up heroin, crack, gun
- Alcoa putting $60M into Upper Burrell tech center expansion
- Morning delay: Banksville Road contractor failed to give notice of lane restriction
- Sto-Rox High School announces early dismissal because of heat
- Western Pennsylvania schools’ denial of access to roofers prompts suit