Cemetery taking responsibility
Before Easter, I went up to Riverview Cemetery to place flowers on my baby daughter's grave in memory of her birth and death.
In May, I went up to place flowers on my brother's and father's graves for Memorial Day and found my baby daughter's monument had been damaged since my last visit. I was heartbroken. The manager, Adam Shupe, met me at my daughter's grave. He had been expecting a call because he earlier had been visiting a nearby grave site and noticed the damage.
He was so very kind and understanding and told me the cemetery wanted to make this right. In today's world of “it's not my fault,” here was someone who readily admitted it was the responsibility of the cemetery to contact the mowing service to do something about this unfortunate mistake. He placed a call to Freeport Monument to see if the stone could be repaired or if it needed to be replaced.
As it turned out, it had to be replaced and Freeport Monument did a wonderful job duplicating the original. I am writing this because I want to publicly thank Adam Shupe for going above and beyond, for understanding my grief, and not for a minute making me feel like my grievance was insignificant.
Freeport Monument notified me when the damaged monument had been replaced. I went up to the cemetery, stood over my baby girl's grave, and, this time, I cried tears of happiness. Adam Shupe, Riverview Cemetery and Freeport Monument quickly turned my sorrow into joy.
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