Cemetery taking responsibility
Before Easter, I went up to Riverview Cemetery to place flowers on my baby daughter's grave in memory of her birth and death.
In May, I went up to place flowers on my brother's and father's graves for Memorial Day and found my baby daughter's monument had been damaged since my last visit. I was heartbroken. The manager, Adam Shupe, met me at my daughter's grave. He had been expecting a call because he earlier had been visiting a nearby grave site and noticed the damage.
He was so very kind and understanding and told me the cemetery wanted to make this right. In today's world of “it's not my fault,” here was someone who readily admitted it was the responsibility of the cemetery to contact the mowing service to do something about this unfortunate mistake. He placed a call to Freeport Monument to see if the stone could be repaired or if it needed to be replaced.
As it turned out, it had to be replaced and Freeport Monument did a wonderful job duplicating the original. I am writing this because I want to publicly thank Adam Shupe for going above and beyond, for understanding my grief, and not for a minute making me feel like my grievance was insignificant.
Freeport Monument notified me when the damaged monument had been replaced. I went up to the cemetery, stood over my baby girl's grave, and, this time, I cried tears of happiness. Adam Shupe, Riverview Cemetery and Freeport Monument quickly turned my sorrow into joy.
Show commenting policy
TribLive commenting policy
You are solely responsible for your comments and by using TribLive.com you agree to our Terms of Service.
We moderate comments. Our goal is to provide substantive commentary for a general readership. By screening submissions, we provide a space where readers can share intelligent and informed commentary that enhances the quality of our news and information.
While most comments will be posted if they are on-topic and not abusive, moderating decisions are subjective. We will make them as carefully and consistently as we can. Because of the volume of reader comments, we cannot review individual moderation decisions with readers.
We value thoughtful comments representing a range of views that make their point quickly and politely. We make an effort to protect discussions from repeated comments either by the same reader or different readers.
We follow the same standards for taste as the daily newspaper. A few things we won't tolerate: personal attacks, obscenity, vulgarity, profanity (including expletives and letters followed by dashes), commercial promotion, impersonations, incoherence, proselytizing and SHOUTING. Don't include URLs to Web sites.
We do not edit comments. They are either approved or deleted. We reserve the right to edit a comment that is quoted or excerpted in an article. In this case, we may fix spelling and punctuation.
We welcome strong opinions and criticism of our work, but we don't want comments to become bogged down with discussions of our policies and we will moderate accordingly.
We appreciate it when readers and people quoted in articles or blog posts point out errors of fact or emphasis and will investigate all assertions. But these suggestions should be sent via e-mail. To avoid distracting other readers, we won't publish comments that suggest a correction. Instead, corrections will be made in a blog post or in an article.