Altoona VA workers say they falsified scheduling
ALTOONA — Some schedulers at a Veterans Affairs facility in central Pennsylvania say they falsified scheduling information, even though an audit gave the facility good marks for service.
That congressional audit information released last week shows nearly one-fourth of the 118 schedulers at the Van Zandt VA Medical Center told auditors that they were told to falsify scheduling dates for veterans' medical appointments, the Altoona Mirror reported on Sunday.
The Department of Veterans Affairs in June claimed the center had a 99 percent rate of scheduling veterans within 30 days of requested medical services. The medical center has since said the rate was about 96 percent.
The audit report “gives us a preliminary look at what some of the concerns were when the auditors visited Altoona in May,” the medical center said.
The Altoona medical center is one of about 100 VA centers where auditors found scheduling problems in the wake of a national scandal in which veterans at some other centers around the country waited for months for medical appointments, only to have the VA centers falsify records to cover it up.