TribLIVE

| USWorld


 
Larger text Larger text Smaller text Smaller text | Order Photo Reprints

Data center glitch latest to plague health care law

Daily Photo Galleries

By Reuters
Monday, Oct. 28, 2013, 12:01 a.m.
 

WASHINGTON — A data center critical for allowing uninsured Americans to buy health coverage under President Obama's health care law went down on Sunday, the government said, in the latest problem for the Affordable Care Act rollout.

Verizon's Terremark operates the data center behind a federal system for determining eligibility for government subsidies to buy insurance nationwide and hosts HealthCare.gov, the website that makes insurance available in 36 of the 50 states.

The data center experienced a failure on Sunday that led it to lose network connectivity, Health and Human Services Department spokeswoman Joanne Peters said.

Online insurance exchanges opened on Oct. 1 under the law to offer health insurance plans to millions of uninsured Americans. But technical glitches and delays have marred the rollout as would-be customers encounter error messages and long waits, often failing to make it through the system despite repeated tries.

“We are working with Terremark to get their timeline for addressing the issue,” Peters wrote in an email.

Peters said the newest glitch also affected a data services hub — an electronic traffic roundabout that connects numerous federal agencies and can verify people's identity, citizenship, and other facts.

Problems with the data services hub affect customers of both HealthCare.gov and the state-run exchanges.

 

 
 


Show commenting policy

Most-Read Nation

  1. Police seek answers in killing of 2 NYPD officers
  2. IBM’s Watson supercomputing system to be applied to PTSD
  3. Replacement part beamed up to space station
  4. 3-D printed prosthetics give dog ability to run
  5. Gray wolf decision reversed
  6. Poor morale, training in Air Force ICBM program spur questions about usefulness as nuclear deterrent
  7. Document hunt to begin for illegals who need proof of residency since 2010 for permit, reprieve
  8. Bill to save tax breaks on its way to Obama’s desk
  9. Ghostly snailfish found at record depth
  10. Killer of New York police officers angry over Garner chokehold death, officials say
  11. Police publicly altering tactics on use of deadly force
Subscribe today! Click here for our subscription offers.