TribLIVE

| USWorld


 
Larger text Larger text Smaller text Smaller text | Order Photo Reprints

Data center glitch latest to plague health care law

Daily Photo Galleries

By Reuters
Monday, Oct. 28, 2013, 12:01 a.m.
 

WASHINGTON — A data center critical for allowing uninsured Americans to buy health coverage under President Obama's health care law went down on Sunday, the government said, in the latest problem for the Affordable Care Act rollout.

Verizon's Terremark operates the data center behind a federal system for determining eligibility for government subsidies to buy insurance nationwide and hosts HealthCare.gov, the website that makes insurance available in 36 of the 50 states.

The data center experienced a failure on Sunday that led it to lose network connectivity, Health and Human Services Department spokeswoman Joanne Peters said.

Online insurance exchanges opened on Oct. 1 under the law to offer health insurance plans to millions of uninsured Americans. But technical glitches and delays have marred the rollout as would-be customers encounter error messages and long waits, often failing to make it through the system despite repeated tries.

“We are working with Terremark to get their timeline for addressing the issue,” Peters wrote in an email.

Peters said the newest glitch affected a data services hub — an electronic traffic roundabout that connects numerous federal agencies and can verify people's identity and citizenship.

The data services hub affects customers of both HealthCare.gov and the state-run exchanges.

 

 
 


Show commenting policy

Most-Read Nation

  1. D.C. charges woman over armed protest
  2. Locavore movement takes to deer hunting across country
  3. Former nuke commander linked to fake poker chips
  4. U.S. to arm Iraq’s Sunni tribesmen
  5. 3-mile buffer suggested for grouse breeding, oil and gas drilling
  6. E-cigarettes cut cravings, study finds
  7. New nuke carrier will arrive late, incomplete
  8. Bighorn sheep escapes Los Angeles Zoo
  9. Ferguson, Mo., grand jury to meet Monday, decide on possible indictment of police officer
  10. U.S. releases ‘forever prisoner’ from Gitmo
  11. Man sets house fire, kills deputy
Subscribe today! Click here for our subscription offers.