Del Taco customers mistakenly charged thousands for fast-food meals
SANTA PAULA, Calif. — What was supposed to be a cheap bite at Del Taco turned out to be small fortune for some Southern California customers.
About 150 people who ordered last week at the Mexican-style fast-food chain in Santa Paula, 65 miles northwest of Los Angeles, were mistakenly charged thousands of dollars for burritos, tacos and soft drinks.
Michael Cole said he was surprised when he was charged $4,050 for one CrunchTada Pizza and two beef tacos. He discovered the error on Friday when he tried to withdraw $20 from an ATM and was denied.
“I don't even think I've spent that much in the last five years,” Cole said.
Dino DeLaO said his wife paid $10.20 for a meal and ended up being charged $10,200. DeLaO said the mistake caused his mortgage check to bounce.
A technical error caused the glitch, affecting ATM and credit card transactions at one Del Taco restaurant.
“The processor is aware of the situation and has contacted banks involved,” Del Taco spokesman Brian Devenny told the Ventura County Star. “They are working together to get these charges reversed as quickly as possible.”
Devenny said all charges will be refunded.