Del Taco customers mistakenly charged thousands for fast-food meals
SANTA PAULA, Calif. — What was supposed to be a cheap bite at Del Taco turned out to be small fortune for some Southern California customers.
About 150 people who ordered last week at the Mexican-style fast-food chain in Santa Paula, 65 miles northwest of Los Angeles, were mistakenly charged thousands of dollars for burritos, tacos and soft drinks.
Michael Cole said he was surprised when he was charged $4,050 for one CrunchTada Pizza and two beef tacos. He discovered the error on Friday when he tried to withdraw $20 from an ATM and was denied.
“I don't even think I've spent that much in the last five years,” Cole said.
Dino DeLaO said his wife paid $10.20 for a meal and ended up being charged $10,200. DeLaO said the mistake caused his mortgage check to bounce.
A technical error caused the glitch, affecting ATM and credit card transactions at one Del Taco restaurant.
“The processor is aware of the situation and has contacted banks involved,” Del Taco spokesman Brian Devenny told the Ventura County Star. “They are working together to get these charges reversed as quickly as possible.”
Devenny said all charges will be refunded.
Show commenting policy
TribLive commenting policy
You are solely responsible for your comments and by using TribLive.com you agree to our Terms of Service.
We moderate comments. Our goal is to provide substantive commentary for a general readership. By screening submissions, we provide a space where readers can share intelligent and informed commentary that enhances the quality of our news and information.
While most comments will be posted if they are on-topic and not abusive, moderating decisions are subjective. We will make them as carefully and consistently as we can. Because of the volume of reader comments, we cannot review individual moderation decisions with readers.
We value thoughtful comments representing a range of views that make their point quickly and politely. We make an effort to protect discussions from repeated comments either by the same reader or different readers.
We follow the same standards for taste as the daily newspaper. A few things we won't tolerate: personal attacks, obscenity, vulgarity, profanity (including expletives and letters followed by dashes), commercial promotion, impersonations, incoherence, proselytizing and SHOUTING. Don't include URLs to Web sites.
We do not edit comments. They are either approved or deleted. We reserve the right to edit a comment that is quoted or excerpted in an article. In this case, we may fix spelling and punctuation.
We welcome strong opinions and criticism of our work, but we don't want comments to become bogged down with discussions of our policies and we will moderate accordingly.
We appreciate it when readers and people quoted in articles or blog posts point out errors of fact or emphasis and will investigate all assertions. But these suggestions should be sent via e-mail. To avoid distracting other readers, we won't publish comments that suggest a correction. Instead, corrections will be made in a blog post or in an article.
- Coburn’s final ‘Wastebook’ tallies $25B in what he considers ‘pork’
- Social Security recipients to get increase in benefits
- Security at Capitol questioned
- Man caught jumping White House fence
- 8 arrested in post-game riots in Morgantown
- Coast Guard to seek billions to protect Arctic interests
- Personal use of Secret Service agents on staffer’s behalf draws investigaton
- 4 private security guards convicted
- Academic scandal at University of North Carolina bigger than previously reported
- Immigration work permits could rise under contract
- Ferguson slaying of Brown reconstructed in county autopsy