Westmoreland County Transit Authority launches mobile ticketing ability | TribLIVE.com
Westmoreland

Westmoreland County Transit Authority launches mobile ticketing ability

Rich Cholodofsky
1062004_web1_gtr-BusCancel56-010319

Westmoreland County Transit Authority bus riders can now pay fares via smart phones.

Authority officials announced Tuesday a mobile ticketing app has been launched to expand the agency’s ability to accept cashless fares.

The app, WestMore Tix, can be downloaded through Google Play or the Apple App Store.

Passengers who use the app can pay for rides using a credit or debit card or via digital payment services such as Masterpass and Apple Pay. Monthly, 10-trip and single passes for all three travel zones part of the authority’s fixed-route bus service throughout Westmoreland County and into Pittsburgh are available. Once purchased, passengers activate their tickets and then show them to the driver when boarding the bus.

“This will not only help to modernize our operation, but it will also offer the riders of Westmoreland Transit a convenient and immediate way to purchase tickets,” said Meghan Yuhouse, the authority’s director of operations. “We are excited to be deploying Masabi’s market-leading mobile ticketing platform and providing our riders with seamless transit access through seamless ticket purchase anytime, anywhere.”

Masabi, the company that operates the digital-ticketing system, will be paid an 8% fee from all fares purchased through its app. The authority made no initial financial investment for the system.

Passengers will still be able to pay bus fares with cash or through the existing ConnectCard system that was installed last year, Yuhouse said.

Authority officials said technical issues have marred the ConnectCard system since it was first implemented as part of a $558,000 project with the Port Authority of Allegheny County, to use the cashless fare system on local buses. About 60% of the authority’s bus riders currently use the ConnectCard system.

“We still have a large problem with the ConnectCard product being pushed to the actual card,” Yuhouse said.

As a result, since September, the authority has refused to pay the Massachusetts company that operates the ConnectCard system its $30,000 annual maintenance fee.

Rich Cholodofsky is a Tribune-Review staff writer. You can contact Rich at 724-830-6293, [email protected] or via Twitter .

Categories: Local | Westmoreland
TribLIVE commenting policy

You are solely responsible for your comments and by using TribLive.com you agree to our Terms of Service.

We moderate comments. Our goal is to provide substantive commentary for a general readership. By screening submissions, we provide a space where readers can share intelligent and informed commentary that enhances the quality of our news and information.

While most comments will be posted if they are on-topic and not abusive, moderating decisions are subjective. We will make them as carefully and consistently as we can. Because of the volume of reader comments, we cannot review individual moderation decisions with readers.

We value thoughtful comments representing a range of views that make their point quickly and politely. We make an effort to protect discussions from repeated comments either by the same reader or different readers

We follow the same standards for taste as the daily newspaper. A few things we won't tolerate: personal attacks, obscenity, vulgarity, profanity (including expletives and letters followed by dashes), commercial promotion, impersonations, incoherence, proselytizing and SHOUTING. Don't include URLs to Web sites.

We do not edit comments. They are either approved or deleted. We reserve the right to edit a comment that is quoted or excerpted in an article. In this case, we may fix spelling and punctuation.

We welcome strong opinions and criticism of our work, but we don't want comments to become bogged down with discussions of our policies and we will moderate accordingly.

We appreciate it when readers and people quoted in articles or blog posts point out errors of fact or emphasis and will investigate all assertions. But these suggestions should be sent via e-mail. To avoid distracting other readers, we won't publish comments that suggest a correction. Instead, corrections will be made in a blog post or in an article.