Letter to the editor: Cable-bill woes
I agree with letter-writer Mary Ann Buffer (”Let’s cancel cable,” March 5, TribLIVE). Two years ago, I bundled my phone, TV and internet with Comcast and was told it would cost $122 per month. I have never been billed, or paid, only $122 per month. My first monthly bill was $132.66. I questioned it, but was told simply that’s what it is. I said I would like to cancel my service, and was told that would cost me $200. At that point, I just paid $132.66 per month for over a year.
When I received my bill for January 2019, it had increased to $164.93 per month. I complained to numerous employees, but could get no explanation.
I don’t understand why I have to pay for hundreds of channels I don’t watch. Why isn’t Comcast investigated for this racket? I am now paying more for this bundle than I used to pay for the services separately. Why bundle them?
I saw a Comcast promotion offering a bundle for $79.99 for new customers. I was thanked for being a good Comcast customer since its inception. Must be the longer you’re with them, the more you pay.