Toomey staffer helpful
I recently had a reason to contact my congressional representatives for help in obtaining MDS (Long-Term Care Minimum Data Set) records from Medicare. Payments to nursing homes are based on data provided through this system.
Initially I had requested this information pertaining to my sister in August 2013. In February, I followed up and was sent a denial letter based on privacy issues of the deceased individual.
In March, I filed a Freedom of Information Act appeal and once again sent all necessary backup material showing I should be entitled to these records.
After three months and no response, I asked my congressional representatives to assist me.
A staff member from U.S. Sen. Pat Toomey's office called the next day, requesting I submit a privacy form and saying the office would try to assist me. I received emails on the status and received the records in about a month.
This has been a great help to me, since I've already found problems in these records, but I don't understand all the wasted time and additional paperwork that had to be done. Without Toomey's staff, I'd probably still be waiting for this secret information.