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Facebook says it is working to resolve outage on its platforms

Frank Carnevale
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AP
Facebook, Messenger and Instagram apps are are displayed on an iPhone on Wednesday, March 13, 2019, in New York. Facebook says it is aware of outages on its platforms including Facebook, Messenger and Instagram and is working to resolve the issue.
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Bloomberg
Facebook.

Facebook says it is aware of outages on its platforms including Facebook, Messenger and Instagram and is working to resolve the issue.

The social media company posted to Twitter Wednesday afternoon, “We’re aware that some people are currently having trouble accessing the Facebook family of apps. We’re working to resolve the issue as soon as possible.”

Users trying to access Facebook, Facebook Messenger and Instagram platforms were met with error messages.

Trying to access Instagram, a message popped up saying, “We’re sorry, but something went wrong. Please try again.”

On Facebook a message read “Oops: Something went wrong. We’re working on getting it fixed as soon as we can.”

The Facebook help page also unreachable.

Downdetector.com, a site that tracks site outages, lists nearly 10,000 reports of problems loading Facebook and Instagram in the U.S. since just before 12 p.m. The outage map shows several hotspots in the U.S. and Canada, as well as South America and Europe.

People took to Twitter to complain and spread the tag #FacebookDown.

It is not immediately clear what caused the Wednesday issue.

Associated Press contibuted to this report.

Frank Carnevale is the TribLive multimedia editor. He started at the Trib in 2016 and has been part of several news organizations, including the Providence Journal and Orlando Sentinel. He can be reached at fcarnevale@triblive.com.

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