Attorney general sues Fayette County furniture retailer over consumer complaints

State Attorney General Josh Shapiro’s office has filed a civil lawsuit against a Uniontown furniture retailer, Mundel’s Furniture and Appliance Outlet, alleging it failed to deliver furniture and provide timely refunds.

Shapiro’s Bureau of Consumer Protection also filed consumer complaints against the company’s owner, Randolph S. Mundel.

According to Shapiro, the office received numerous consumer complaints alleging the store failed to make timely deliveries of merchandise and then failed to provide timely refunds to consumers for merchandise that was not delivered. One consumer has been waiting for over two years for a deposit refund made for a mattress that was never delivered, the lawsuit alleges.

Since 2017, at least $11,695 worth of furniture was not delivered to 12 consumers on prearranged dates, according to the complaint. The consumers filed complaints with the agency’s Bureau of Consumer Protection stating they either had not received their furniture or a refund.

According to the lawsuit, payments due customers range from $100 to $3,389.

“Pennsylvania consumers trusted this furniture company to deliver their mattresses, couches, tables and other furniture – promptly,” Shapiro said. “We’ll do everything necessary to obtain justice and restitution for those who were harmed.”

Mundel could not be reached for comment.

In connection with the lawsuit, the attorney general’s office seeks restitution for consumers, civil penalties and injunctive relief to ensure compliance with Pennsylvania’s Consumer Protection Law.

If other consumers have experienced similar situations, Shapiro encouraged them to file a complaint at www.attorneygeneral.gov or by phone at 800-441-2555 or by contacting scams@attorneygeneral.gov.

The lawsuit was filed in Fayette County by senior Deputy Attorney General Amy L. Schulman.