Shapiro says Pennsylvania Taylor Swift fans will have another chance to get tour tickets

Pennsylvania fans of pop singer Taylor Swift will have another opportunity to purchase tickets to shows within the state, Attorney General Josh Shapiro said on Tuesday.

Tickets for Swift’s “Eras Tour” received such high demand when pre-sales began in November that Ticketmaster canceled sales, leading to a national fiasco.

Politicians across the country, including Shapiro, responded and started taking complaints related to the canceled sales. In just a two day span in November, Shapiro’s office had received more than 1,200 complaints about the ticket sales, said AG spokesperson Jacklin Rhoads.

Now, Shapiro said Tuesday that a new round of ticket sales will be made available to Pennsylvania consumers who received a pre-sale code in December.

Emails will be sent to pre-sale registered fans for the Pittsburgh and Philadelphia shows in the coming days.

We know all too well this won’t solve every complaint, but it does present those who were kicked off the site or waited hours a chance to shake it off and try again.

— AG Josh Shapiro (@PAAttorneyGen) December 13, 2022

In a tweet, Shapiro said that emails will be sent to pre-sale registered fans for the Pittsburgh and Philadelphia shows in the coming days.

“We know all too well this won’t solve every complaint, but it does present those who were kicked off the site or waited hours a chance to shake it off and try again,” tweeted Shapiro, referencing two popular Swift songs.

Swift, a Pennsylvania native, is set to play two shows in June at Acrisure Stadium. Those shows will be part of Swift’s first tour since 2018. The tour is set to start March 17 and hit dozens of cities across the U.S.

“It’s truly amazing that 2.4 million people got tickets,” Swift said in an Instagram post in November, “but it really (ticks) me off that a lot of them feel like they went through several bear attacks to get them.”

In November, Ticketmaster said it canceled the initial public sale because of “extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand.”

Ticketmaster acknowledged that a large number of bot accounts had attempted to purchase tickets, which overwhelmed traffic on its website.

The U.S. Justice Department launched an antitrust investigation into the ticket fiasco in November, looking into whether Live Nation Entertainment, which owns Ticketmaster, has abused its power over the live music industry, according to the New York Times.