January’s frigid temperatures provided a stark reminder of just how volatile winter weather can be and how vital it is for people to have access to safe and reliable heating sources during stretches of bitter cold.
For Pennsylvanians at risk of being without heat or struggling to pay utility bills, they may contact their utility providers to learn about assistance programs. Most utility companies have teams of professionals ready to connect individuals with programs to help them pay their bills and maintain their utility services.
One such program is the Low Income Home Energy Assistance Program (LIHEAP), a federally funded program administered through the Pennsylvania Department of Human Services.
LIHEAP offers one-time cash grants ranging from $300 to $1,000, based on household size, income and fuel type.
Individuals can apply online at www.compass.state.pa.us or request an application by calling the statewide LIHEAP hotline at 866-857-7095. LIHEAP runs through April 5 or until funding is exhausted.
Many utility companies also offer flexible payment options, budget plans and income-eligible financial support as additional safety nets. For some programs, income may not be the only requirement to receive funds. Many companies offer online tools to help customers determine which programs best meet their specific needs.
Turning to utility providers can help customers navigate through the energy-efficiency programs and financial aid services available to them. We’re here to help consumers stay on track during difficult times.
Mark Kempic
Canonsburg
The writer is president and chief operating officer of Columbia Gas of Pennsylvania and Maryland.