Letter to the editor: Process to get Real ID inadequate
It’s hard to believe transportation officials have visited a Department of Motor Vehicles office to try to get a Real ID. If they had, they would not be surprised that so many Pennsylvanians have not yet been issued one.
In one week I made three attempts to get a Real ID, at two different sites and in three different time frames. Each time the minimum wait was three hours, and in one case was closer to five hours. Maybe the DMV has made adjustments in staffing to try to accommodate Real ID seekers but, if so, its efforts have been inadequate.
Hey folks in Harrisburg — the citizens of Pennsylvania need a better and more efficient system, and we need it soon.
Jean Brinzer
Penn Hills
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