Letter to the editor: Shoddy service from USPS

I am a veteran who receives medications from the VA through the mail. I sent refills for two of my medications on June 22, two weeks before I am to run out, just as the VA suggested. My mail arrives between 4:30 and 5:15 p.m. daily. I also receive e-mails from the U.S. Postal Service as to what mail is to be delivered on a daily basis. In checking my e-mail July 3, the one letter I was to receive was a return of the one I sent to the VA in Pittsburgh at 1 University Drive. The USPS has it postmarked June 23, and it is stamped saying “no such number, cannot deliver.” The VA’s address is on a label that comes with every prescription delivered. If the USPS cannot find the VA in Oakland, then how can it be trusted to find anyone’s home?

This now will delay my receiving the medication I need. This is not the fault of the VA but shows that the USPS should NOT be permitted to increase the cost of mailing when it has such shoddy service that their employees cannot read the address that the VA has had for years.

The USPS used to be a dependable government service but now it has reduced itself to a third-rate service. Perhaps it is time for a complete overhaul of the leadership, including the postmasters of each post office and to retrain their employees as to what is the correct addresses of the various VA hospitals in the city of Pittsburgh.

John Watson

North Huntingdon