Regional

If you haven’t gotten your mail, you’re not alone


Carriers face delays, disruptions from lingering snow
Jack Troy
By Jack Troy
2 Min Read Jan. 28, 2026 | 2 hours Ago
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Waiting on a letter or package? It could be a few more days.

The U.S. Postal Service continues to face disruptions in Southwestern Pennsylvania after roughly a foot of snow coated the region Sunday, according to Mark Wahl, a spokesman for the agency.

FedEx and UPS are also warning customers of ongoing delays.

An Amazon spokesperson said the company is carefully monitoring weather conditions.

Carriers are skipping some homes due to treacherous road conditions or unreachable mailboxes. The Postal Service must balance its duty to deliver the mail with the safety of its carriers, Wahl said.

“We want them to return home the same way they come to work,” he added.

Wahl said he wasn’t aware of any on-the-job injuries suffered by mail carriers because of the recent snowstorm. A truck did, however, get stuck Tuesday morning in Pittsburgh’s Brighton Heights neighborhood.

Some nearby residents helped the carrier dig his vehicle out, according to Wahl.

To give their carrier the best shot at delivering mail, urban residents are asked to remove snow from around their mailbox. In rural areas, residents are required to clear a path in order to receive mail.

People unable to remove the snow can go to the Postal Service website and request their mail be held until the weather improves.

The agency also offers Informed Delivery, a free service that provides frequent updates and photos of a parcel’s progress across the country.

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About the Writers

Jack Troy is a TribLive reporter covering business and health care. A Pittsburgh native, he joined the Trib in January 2024 after graduating from the University of Pittsburgh. He can be reached at jtroy@triblive.com .

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